IT Support & Managed services

IT Support Made Simple

Whether you are supplementing an in-house IT department or fully outsourcing your IT operations, we come alongside as your long-term, trusted IT support partner.

Founded in 1990, Seitel Systems is a dedicated Pacific Northwest Managed Service Provider (MSP). We provide Seattle and Tacoma and all of Washington organizations with comprehensive IT security, Microsoft 365 management, and CMMC compliance.

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Your trusted IT Partner

Welcome to
Seitel Systems

 

We’ve been the leading IT Support in the greater Puget Sound area since 1990. We provide the very best in technology services to small- and medium-sized businesses, government, education and nonprofit organizations.

We believe effective IT management incorporates three core elements:

People

Our goal is partnership, not transactions. We are here to partner with our clients over the long haul, working together towards your business goals.

Process

We work with you through every step of the IT lifecycle, from thoughtfully designing an IT system that meets your specific needs, to its implementation and regular maintenance.

Technology

We bring the industry leading tools and best practices of our large-client experience to our small- and medium-sized clients, including next-generation cybersecurity solutions.

Our holistic approach balances these elements to deliver world-class IT support to our clients.

Managed IT Service desk

Seamless User Support

Get help from our Service Desk, 100% staffed by local technicians reached with one convenient phone number, email, chat, or our online ticketing portal.

 

Plus, with streamlined ticket management, your internal IT team can seamlessly hand off tickets for resolution.

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What Seitel Systems customers say

"Everyone at Seitel Systems has treated us as if we are their only customer, even though I know better. Their support has always been personal and consistent."

Don Feierabend Retired Network Administrator of Lakehaven Utility District

"A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Seitel Systems can be trusted to do what they say and for a competitive price."

Terry J. Weist Retired System Administrator SOOS Water Creek Administrator

“Seitel Systems cares about your business and values creating a relationship with you to make sure they are meeting your company needs.”

Washington Association of Sewer & Water Districts

Seitel Systems in Action

Cybercriminals Don’t Take Summer Off

Cybercriminals Don’t Take Summer Off

While you were spending the holiday weekend at the lake, grilling with family, or catching a fireworks show, cybercriminals were doing what they do every day: looking for their next opportunity. Hackers don't take vacations. They don't clock out for long weekends. In...

Compare Our Updated SRP IT Support Plans

Compare Our Updated SRP IT Support Plans

Earlier this year, we updated our SRP (Security, Reliability, Performance) IT Support plans, adding new features to our SRP Complete plan. Our SRP Essentials service plan provides the basics for proactive care of your IT systems, while SRP Complete adds enhanced...

What Is Shadow AI and How Is It Endangering Your Cybersecurity?

What Is Shadow AI and How Is It Endangering Your Cybersecurity?

Artificial intelligence tools are quickly becoming part of everyday work—helping employees write content, analyze data, and improve productivity. But as adoption grows, so does a new and often overlooked risk: Shadow AI. Shadow AI refers to employees using AI tools...